Category: Uncategorized

Customer service has overtaken product and price as a key differentiator for businesses. Offering superior customer care helps your organization gain and retain more customers,

MicroSourcing has been awarded the distinction “Best Workplace” by Voice Project, which recognizes organizations that achieve exceptional levels of employee satisfaction and engagement. Organizations that

There comes a time in the evolution of many organizations when someone finally broaches a delicate subject. For some, it is because business is booming

There is a lot to like about outsourcing. From increasing efficiencies and easing pressure on in-house employees to saving money via reduced labor costs, there

There is a reason they call it ‘the art of conversation’. While most people would like to believe they can have a discussion without much

Corporate giants Google, Nike, Facebook, IBM and Coca-Cola have many things in common. They are all multi-billion-dollar companies. They each employ thousands of people around

It is difficult to know which statistic is more jaw-dropping. On one hand, a recent analysis of the online world revealed there are almost two

Skip straight to the statistics summary. Customer service has overtaken product and price as a key differentiator for businesses. Offering superior customer care helps your

Staying ahead often means embracing innovative strategies to streamline operations and maximize efficiency. Enter outsourcing: a game-changing solution that has revolutionized the way companies manage

Google and Apple may be among the world’s biggest companies, regularly appearing near the top of Fortune 500 lists1, but they share something in common