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Growing one’s workforce is a delicate balancing act. On one hand, more employees are needed to tackle increasing demand, realize new opportunities or reduce workload pressures on existing staff. On the flipside, the costs involved in boosting numbers can be daunting, from infrastructure, furniture and office space to recruitment, training and software licenses. Then there are the financial and logistical issues that arise when staff become surplus to requirements and it is time to downsize again.
